Privacy Policy
Last updated: September 23, 2026
This Privacy Policy explains how Vietravel USA Corporation ("Vietravel USA", "we", "us") collects, uses and protects your personal information when you book a tour with us, contact us, or receive text messages from us.
1. Information we collect
We collect information you provide to us, such as your name, mobile phone number, email address, mailing address, passport and visa details, travel preferences and payment information needed to arrange your trip.
2. How we use your information
- To book and manage your tours, flights, hotels and visas
- To send booking confirmations, payment reminders, travel document requests and trip updates
- To answer your questions and provide customer support
- To meet legal, tax and accounting requirements
3. How we share your information
We share your information only as needed to provide your travel services — for example with airlines, hotels, local tour operators (including our parent company in Vietnam), and visa processing agencies — and when required by law. We do not sell your personal information.
4. Text messaging (SMS) privacy
No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive text messages from Vietravel USA Corporation, we use your mobile number only to send messages about your booking, payments, travel documents and trip updates, and to reply to your questions. You can opt out at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply.
5. Data security
We use reasonable administrative, technical and physical safeguards to protect your information. Paper forms are stored securely at our office and electronic records are kept in access-controlled systems.
6. Your choices and rights
You may ask to access, correct or delete your personal information, or opt out of text messages or emails, by contacting us below. California residents may have additional rights under the California Consumer Privacy Act (CCPA).
7. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.
8. Contact us
Vietravel USA Corporation, 9191 Bolsa Ave, Suite 219, Westminster, CA 92683. Phone: (888) 789-6463 / (909) 787-7724. Email: info@vietravelusa.com