Terms of Service
These Terms apply to your use of this website and the services of Vietravel USA Corporation ("Vietravel USA", "we", "us"), 9191 Bolsa Ave, Suite 219, Westminster, CA 92683.
1. Bookings and payments
Tour prices, deposits, payment deadlines, cancellation and refund rules are stated in the tour booking contract you sign with us. The signed booking contract controls if it differs from this page.
2. Travel documents
Travelers are responsible for having a valid passport and the required visas and health documents. We can assist with Vietnam visa applications, but approval is decided by the issuing authority.
3. Third-party suppliers
Airlines, hotels and local operators are independent suppliers. We are not responsible for their acts, delays or omissions beyond what the law requires.
4. SMS Terms and Conditions
By opting in to receive SMS messages, you agree to the following: receive SMS messages from Vietravel USA Corporation to provide updates and important information. Message frequency may vary, and message and data rates may apply. You can opt out anytime by replying STOP. For help or more information, reply HELP.
Opt-In: Consent is obtained before sending messages. Subscribers receive a confirmation message: "You have successfully been subscribed to messages from Vietravel USA Corporation from this number. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe."
Opt-Out: Reply STOP anytime to unsubscribe. Confirmation message: "You have now been opted-out and will receive no further messages from Vietravel USA Corporation from this number. Reply START to resubscribe."
Help: Reply HELP for assistance. Response: "For additional information, please call Vietravel USA Corporation at (888) 789-6463. To opt-out, reply STOP."
Privacy: Your information is used only for the stated purposes. See our full Privacy Policy on our website: https://www.vietravelusa.com/privacy-policy
How to opt in: enter your phone number and check the optional, unchecked SMS consent box on the contact or quote form on this website, or sign our SMS Consent Form at our office (9191 Bolsa Ave, Suite 219, Westminster, CA). Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
5. Changes
We may update these Terms from time to time. Last updated: September 25, 2026.
6. Contact us
Vietravel USA Corporation, 9191 Bolsa Ave, Suite 219, Westminster, CA 92683. Phone: (888) 789-6463 / (909) 787-7724. Email: info@vietravelusa.com